1. General
By purchasing from Sanzaira Fragrance, you acknowledge and agree to the terms and conditions outlined below.
We recommend reviewing these terms before placing an order to ensure a smooth and transparent shopping experience.
2. Products
All our perfumes are carefully crafted, tested, and packaged to maintain high quality and consistency.
Please note that slight variations in scent, color, or packaging may occur due to the natural ingredients and manual production process.
3. Orders & Payments
- Orders are confirmed only after full payment or an approved deposit is received.
- We reserve the right to cancel or refuse any order due to invalid payment, incorrect information, or stock unavailability.
- Customers are responsible for providing accurate delivery details during checkout.
4. Delivery & Shipping
- Standard delivery time within Pakistan is 2–7 business days, depending on your location.
- Delivery charges may apply unless otherwise mentioned during promotions.
- Once an order is handed over to the courier, Sanzaira Fragrance is not responsible for delays caused by the courier or external factors.
5. Returns & Exchanges
Due to the nature of perfume products, returns are only accepted in the following cases:
- The item is damaged, defective, or incorrect upon delivery.
- Exchange or replacement requests must be reported within 48 hours of receiving the product, along with photo or video proof.
- Opened, used, or unsealed perfumes cannot be returned or exchanged for hygiene reasons.
6. Pricing & Promotions
- All prices listed on our website are subject to change without prior notice.
- Discounts, promotional codes, and limited-time offers are valid only for the specified duration.
- Once a promotion expires, it cannot be retroactively applied to previous purchases.
7. Contact Information
For any questions or concerns regarding our terms, please contact us at:
📧 sanzairaperfume@gmail.com